About the job
Join Our Team as a Patient Care Coordinator!
Are you eager to make a difference in the healthcare field while being part of a supportive and growing organization? Look no further!
About the Role:
- The Patient Care Coordinator is a vital entry-level position responsible for ensuring smooth daily operations at our clinic.
- Our ideal candidates demonstrate exceptional customer service skills and a willingness to learn.
- This role involves multitasking with various computer programs, providing an engaging experience for both patients and staff.
Daily Responsibilities:
- Greet clients warmly upon arrival at the clinic.
- Schedule new patient referrals received via fax or phone from physicians and patients.
- Verify patient insurance coverage.
- Process patient payments efficiently.
- Maintain an organized front office environment.
- Perform additional duties as assigned.
What We Offer:
- Annual paid Charity Day to support a cause that matters to you.
- Comprehensive Medical, Dental, and Vision Insurance, along with Life, Short-Term, and Long-Term Disability Insurance.
- Three weeks of Paid Time Off plus paid holidays.
- 401K plan with company matching contributions.
Position Summary:
The Patient Care Coordinator - I (PCC-I) plays a crucial role in facilitating clinic growth through effective practice management and patient intake processes. You will collaborate with the Clinic Director to optimize clinic procedures and uphold the mission, vision, and values of Upstream Rehabilitation.
Core Responsibilities Include:
- Collecting payments due at the time of service.
- Converting referrals into evaluations.
- Scheduling patient visits.
- Providing outstanding customer service.
- Creating a welcoming and inviting clinic atmosphere.

