Qualifications
Previous experience in a dental, medical, or healthcare office is preferredFamiliarity with insurance plans (HMO/PPO) is a plusProficiency in answering phone calls professionallyExceptional customer service skills are a must
About the job
Join our dedicated team at Grapevine Dental as a Patient Service Representative. In this pivotal role, you will enhance patient experiences by delivering exceptional customer service in our supportive, team-oriented environment. We pride ourselves on fostering a warm and welcoming atmosphere, ensuring every patient feels valued and cared for while receiving advanced dental treatments for optimal oral health.
Position Overview:
This position is ideal for individuals eager to embark on a rewarding career in the dental field. As a Patient Service Representative, you will assist both staff and patients by managing phone communications, addressing patient inquiries, scheduling appointments, and facilitating the completion of treatment plans through effective financial arrangements. Flexibility and a readiness to support various tasks as directed by the Office Manager are key to success in this role. Make a meaningful impact on our patients' lives by joining our mission to provide exceptional oral care.
What We Offer:
- Competitive salary
- Full-time hours: Monday, Wednesday, and Thursday 8:00 AM - 5:00 PM; Tuesday 9:00 AM - 6:00 PM; Friday 9:00 AM - 2:00 PM
- Comprehensive health, dental, and vision insurance (individual and family coverage)
- Life insurance and disability benefits
- 401(k) retirement plan
- Collaborative work environment with access to state-of-the-art dental technology
How to Apply:
If you are a passionate Patient Service Representative looking to elevate your career in a modern, patient-focused practice, we encourage you to apply by submitting your resume.
Be part of our journey to shape the future of dentistry. Apply today to join our mission-driven team!
About Dental Care Alliance
At Dental Care Alliance, we are committed to delivering personalized dental care in a friendly and welcoming environment. Our focus on patient comfort and advanced treatment options ensures our patients receive the highest quality of oral health care.