Customer Success Executive at Hippocratic AI | Ohio
Hippocratic AI
About UsHippocratic AI is a pioneering force in the realm of generative AI focused exclusively on healthcare. Our innovative system facilitates safe and autonomous clinical conversations with patients, boasting an exceptional accuracy rate exceeding 99.9%, thanks to our meticulously trained large language models (LLMs) within our Polaris constellation.Why Join Our TeamTransform healthcare with a commitment to safety. We are on a mission to develop the world’s first healthcare-specific, safety-centric LLM, poised to revolutionize patient outcomes on a global scale — this is groundbreaking innovation.Collaborate with industry leaders. Co-founded by CEO Munjal Shah alongside a distinguished team of physicians, hospital executives, AI innovators, and researchers from renowned institutions such as El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA, our team is shaping the future of healthcare.Supported by top-tier investors. With a recent $126 million Series C funding round at a $3.5 billion valuation led by Avenir Growth, our total funding now stands at $404 million, with contributions from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, and key individual investors.Create transformative solutions with the best in the industry. Join a team of experts dedicated to enhancing care, advancing scientific research, and creating technologies that truly make a difference.About the RoleWe are looking for a Customer Success Executive with extensive experience in health systems to serve as an embedded partner within client healthcare settings. This role is ideal for individuals who excel in high-touch implementation environments, similar to the forward-deployed teams found in leading consulting firms.As a Customer Success Executive, you will be present at client locations weekly, collaborating closely with clinical, operational, and IT leaders to successfully implement, operationalize, and scale Hippocratic AI’s innovative solutions. You will take ownership of post-sale execution, ensuring quantifiable results, robust adoption, and sustainable changes within real-world clinical environments. This role works in close partnership with the Customer Success Director and serves as the frontline representative for Hippocratic AI within designated health systems.What You'll DoAct as a forward-deployed implementation and customer success leader, spending multiple days per week at assigned client sites.Oversee post-sale delivery: ensure effective implementation and integration of our solutions to drive positive clinical outcomes.
Apr 16, 2026