Qualifications
Requirements:Oversee and guide team members, ensuring they meet established objectives and adhere to internal policies and regulations.Assess training and development needs, proposing initiatives that foster both performance enhancement and career progression.Identify and address performance issues, unethical behavior, or operational risks, escalating matters as necessary.Encourage a culture of responsibility, ownership, and ongoing improvement.Plan, manage, and evaluate work schedules including shifts, leaves, and absences to guarantee operational effectiveness and compliance.Conduct regular performance assessments, providing feedback and follow-up discussions with team members.Regularly report on team performance, operational challenges, and resource requirements to senior management. Ideal Candidate Profile:Demonstrated experience in leading operational teams or managing personnel.Exceptional organizational skills with the capability to navigate complexity in a regulated setting.Effective communicator able to give structured feedback and stimulate team performance.High integrity, diligence, and fairness.Adept at thriving in a fast-paced, results-oriented environment.Background in fintech, financial services, compliance, or regulated operations is advantageous.Willingness to work on-site at our office in central Porto.
About the job
At Deblock, we are at the forefront of innovating financial services. Our commitment to trust, operational excellence, and relentless improvement is woven into the fabric of our organization.
We are seeking an accomplished Performance Team Leader to spearhead, organize, and enhance our operational teams, ensuring they are aligned with our strategic goals and adhere to regulatory standards.
If you possess a blend of effective people leadership, operational rigor, and a robust sense of accountability, we invite you to consider this opportunity.
About Deblock
Deblock is shaping the future of financial services by building innovative solutions that emphasize trust, operational integrity, and continuous enhancement.