Qualifications
Key Responsibilities: Implement pest control measures in accordance with company standard operating procedures (SOP) and work instructions (WI) as directed by supervisors. Maintain effective communication with customers. Address customer complaints efficiently, collaborating with service coordinators, supervisors, service managers, or branch managers. Respond to customer complaints within 2 hours and take corrective actions within 24 hours of the agreed commitment. Requirements: High school diploma, vocational certificate, diploma, or bachelor’s degree. Strong loyalty and excellent communication skills. Service-oriented mindset. Valid motorcycle (SIM C) or car (SIM A) driving license. Willingness to work at the Harita site. Prior experience in pest control is preferred. Possession of a POP certification. Possession of a pest control certification from the Health Department. Able to work on a roaster system.
About the job
Join Rentokil Initial, a leading multinational service provider operating in over 70 countries with a workforce of 35,000 dedicated professionals. We are committed to safeguarding your health and enhancing your quality of life through our pest control and hygiene services. Our expertise lies in training, science, innovation, and technology, ensuring that we deliver the best solutions to our clients. Our culture emphasizes listening and acting on feedback from colleagues and customers alike, as we believe in equality and fairness as fundamental rights for all our team members. Together, we uphold our values of service, relationships, and teamwork that resonate across our global network.
As a world leader in commercial pest control, Rentokil Pest Control ranks among the top three in 65 countries, providing diligent and friendly service to our clientele. We also lead in specialized fields such as Hygiene and Property Care, setting industry standards with innovative solutions that mitigate risks and promote business growth. Our global operations are supported by centralized functions in Human Resources, IT, Finance, Legal, and Marketing & Innovation.
About Rentokil Initial
Rentokil Initial is a global leader in pest control and hygiene services, recognized for its commitment to employee development and customer satisfaction. With operations in 70 countries, we pride ourselves on delivering exceptional service and innovative solutions that enhance the health and safety of our clients.