Qualifications
Minimum Requirements/Licensures:Must be a Trainee or Certified Pharmacy Technician or achieve certification within one year of obtaining a trainee license.Note: Ensure to provide the expiration date of the temporary license; if it expires in 2017, commitment to renewal the month prior is required.Availability to work various shifts, including evenings, weekends, and overtime as necessary; the facility operates between 6 AM and 12 AM.Familiarity with a Workforce Management System is essential for tracking clocking in/out and all activities.
About the job
Join our dynamic team as a Pharmacy Technician, where you'll play a crucial role in resolving Third Party Rejects, System Exceptions, and Manual Exceptions in an efficient manner. Utilizing a first-in, first-out approach, you will communicate effectively with patients, prescribers, and third-party plans to address any exceptions that arise.
Key Responsibilities:
- Timely resolution of exceptions and issues.
- Release exceptions using the PROMISE system.
- Access client systems for online eligibility verification.
- Identify and escalate issues to the Group Supervisor and/or Call Center Pharmacists.
- Engage in telephone communications with Plans, Processors, Patients, and other stakeholders.
Additional responsibilities may include assisting with Order Entry, Registration, and Outbound Call Center tasks as needed.
About HealthCare Support Staffing, Inc.
healthcaresupportstaffing1 is a leading American organization, recognized as the second-largest pharmacy store chain in the United States. We specialize in the treatment of complex, chronic, and rare conditions, often involving high costs that can exceed $10,000 annually, with some exceeding $100,000. Our services are available through exclusive and limited distribution networks, necessitating special storage, handling, and administration protocols. We prioritize ongoing safety and efficacy monitoring and adhere to risk evaluation mitigation strategies.
