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Experience Level
Entry Level
Qualifications
Requirements for the Customer Technical Advisor: High School Diploma or higher; Fluent in Polish; Proficient in English (B2 level); Strong problem-solving abilities; Excellent troubleshooting skills.
About the job
Join Cross Border Talents as a Polish Customer Support Representative in the vibrant city of Athens, Greece. We are seeking enthusiastic Polish speakers who are passionate about providing exceptional customer service.
Your Role as a Customer Technical Advisor:
Address and document customer inquiries received through our dedicated phone lines;
Accurately input consumer inquiries, questions, and feedback into our customer services database;
Ensure all support calls and emails are responded to and resolved within the established service level agreements (SLAs);
Utilize open-ended questions, support documents, and training to troubleshoot customer issues;
Provide solutions and recommendations for common problems or frequently asked questions.
About Cross Border Talents
At Cross Border Talents, we specialize in connecting talented individuals with exciting job opportunities across Europe. Our dynamic team is committed to fostering a supportive and inclusive work environment, ensuring that every employee can thrive and grow in their role.
Polish Customer Support Representative in Athens, Greece
Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.
Unlock Your Potential
Generate Job-Optimized Resume
One Click And Our AI Optimizes Your Resume to Match The Job Description.
Is Your Resume Optimized For This Role?
Find Out If You're Highlighting The Right Skills And Fix What's Missing
Experience Level
Entry Level
Qualifications
Requirements for the Customer Technical Advisor: High School Diploma or higher; Fluent in Polish; Proficient in English (B2 level); Strong problem-solving abilities; Excellent troubleshooting skills.
About the job
Join Cross Border Talents as a Polish Customer Support Representative in the vibrant city of Athens, Greece. We are seeking enthusiastic Polish speakers who are passionate about providing exceptional customer service.
Your Role as a Customer Technical Advisor:
Address and document customer inquiries received through our dedicated phone lines;
Accurately input consumer inquiries, questions, and feedback into our customer services database;
Ensure all support calls and emails are responded to and resolved within the established service level agreements (SLAs);
Utilize open-ended questions, support documents, and training to troubleshoot customer issues;
Provide solutions and recommendations for common problems or frequently asked questions.
About Cross Border Talents
At Cross Border Talents, we specialize in connecting talented individuals with exciting job opportunities across Europe. Our dynamic team is committed to fostering a supportive and inclusive work environment, ensuring that every employee can thrive and grow in their role.