About the job
Join Mercier Consultancy Group, a leading property management company, as a Polish Speaking Customer Service Representative. We are excited to offer an opportunity for you to work remotely while providing exceptional service to our Polish-speaking clients in the stunning backdrop of Greece.
Key Responsibilities
- Deliver high-quality customer support in Polish via phone, email, and live chat.
- Assist clients with inquiries about property management services, contracts, and regulations.
- Efficiently resolve customer issues and complaints, maintaining high customer satisfaction.
- Document and keep precise records of customer interactions in our CRM system.
- Work collaboratively with various departments to enhance service delivery and address client concerns.
- Stay updated on the property management sector and regulatory requirements to provide accurate information.

