About the job
Join Mercier Consultancy MD and embark on an exciting opportunity as a Polish Speaking Customer Service Representative for a leading Automotive Company in Greece. This role is ideal for those with a passion for the automotive sector and a dedication to providing outstanding customer service. You will be instrumental in assisting customers in Polish, addressing their inquiries related to automotive products and services.
Key Responsibilities
- Respond to customer inquiries regarding automotive products, services, and specifications through phone, email, and chat in Polish.
- Deliver precise information about vehicle options, pricing, and financing solutions.
- Help schedule service appointments and resolve any service-related issues.
- Proactively address customer complaints to ensure satisfaction.
- Maintain accurate records of customer interactions in the CRM system for effective follow-up.
- Work closely with internal teams to guarantee smooth service delivery and timely responses to customer needs.
- Keep abreast of the latest automotive trends and innovations to assist customers knowledgeably.

