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Experience Level
Experience
Qualifications
RequirementsFluency in Polish and English, both written and spoken.Your native language and nationality must be clearly indicated in your CV and/or cover letter.Demonstrated strong customer service capabilities with a proactive, solution-oriented mindset.Excellent communication and interpersonal skills.Ability to work independently as well as collaboratively within a team.Detail-oriented with strong analytical and problem-solving skills.Prior experience in customer support or consulting is preferred.Willingness to relocate to Sofia, Bulgaria; all relocation expenses will be covered.
About the job
Join Mercier Consultancy as a Polish-Speaking Customer Solutions Consultant in Sofia, Bulgaria, with comprehensive relocation assistance provided. In this pivotal role, you will serve as the primary liaison for our Polish-speaking clientele, offering personalized customer solutions aimed at enhancing satisfaction and fostering business success.
In our dynamic and collaborative work setting, you will address client inquiries, resolve issues, and provide customized support. This position presents remarkable opportunities for career advancement, alongside thorough relocation assistance to facilitate your transition to Sofia.
Key Responsibilities
Deliver outstanding support to Polish-speaking clients
Evaluate client requirements and offer tailored solutions
Work closely with internal teams to swiftly and effectively address issues
Keep precise records of client interactions and resolutions
Spot opportunities to enhance customer experiences and service quality
Support client onboarding and training processes
Stay updated on products, services, and industry developments
About Mercier Consultancy
Mercier Consultancy is a leading consultancy firm dedicated to delivering exceptional customer solutions and fostering business growth. Our commitment to our clients is matched by our dedication to our employees, providing a positive and supportive work environment.
Polish-Speaking Customer Solutions Consultant - Sofia with Relocation Support
Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.
Unlock Your Potential
Generate Job-Optimized Resume
One Click And Our AI Optimizes Your Resume to Match The Job Description.
Is Your Resume Optimized For This Role?
Find Out If You're Highlighting The Right Skills And Fix What's Missing
Experience Level
Experience
Qualifications
RequirementsFluency in Polish and English, both written and spoken.Your native language and nationality must be clearly indicated in your CV and/or cover letter.Demonstrated strong customer service capabilities with a proactive, solution-oriented mindset.Excellent communication and interpersonal skills.Ability to work independently as well as collaboratively within a team.Detail-oriented with strong analytical and problem-solving skills.Prior experience in customer support or consulting is preferred.Willingness to relocate to Sofia, Bulgaria; all relocation expenses will be covered.
About the job
Join Mercier Consultancy as a Polish-Speaking Customer Solutions Consultant in Sofia, Bulgaria, with comprehensive relocation assistance provided. In this pivotal role, you will serve as the primary liaison for our Polish-speaking clientele, offering personalized customer solutions aimed at enhancing satisfaction and fostering business success.
In our dynamic and collaborative work setting, you will address client inquiries, resolve issues, and provide customized support. This position presents remarkable opportunities for career advancement, alongside thorough relocation assistance to facilitate your transition to Sofia.
Key Responsibilities
Deliver outstanding support to Polish-speaking clients
Evaluate client requirements and offer tailored solutions
Work closely with internal teams to swiftly and effectively address issues
Keep precise records of client interactions and resolutions
Spot opportunities to enhance customer experiences and service quality
Support client onboarding and training processes
Stay updated on products, services, and industry developments
About Mercier Consultancy
Mercier Consultancy is a leading consultancy firm dedicated to delivering exceptional customer solutions and fostering business growth. Our commitment to our clients is matched by our dedication to our employees, providing a positive and supportive work environment.