Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.
Unlock Your Potential
Generate Job-Optimized Resume
One Click And Our AI Optimizes Your Resume to Match The Job Description.
Is Your Resume Optimized For This Role?
Find Out If You're Highlighting The Right Skills And Fix What's Missing
Experience Level
Experience
Qualifications
RequirementsFluency in Portuguese and English, both written and verbal, is mandatory. Please ensure your nationality and native language are clearly indicated in your C.V. and/or Cover Letter.Prior experience in technical support or customer service, particularly in the electronics industry.Strong analytical and troubleshooting abilities.Exceptional communication and interpersonal skills.A customer-focused approach with a strong emphasis on resolving issues.Capacity to manage multiple tasks effectively in a fast-paced environment.Familiarity with customer support platforms and the ability to follow technical documentation.
About the job
Join Mercier Consultancy and seize an exciting opportunity as a Portuguese-Speaking Technical Support Specialist for a premier electronics company located in Athens, Greece! In this vital position, you will provide exceptional technical support to Portuguese-speaking customers, helping them troubleshoot and resolve issues with their electronic devices.
If you are passionate about technology and committed to delivering outstanding customer service, this role is perfect for you. Become an integral part of our dynamic team and contribute to fostering customer satisfaction and loyalty!
Responsibilities
Provide technical support in Portuguese via phone, email, and chat for customers utilizing various electronic products.
Diagnose and troubleshoot issues efficiently to enhance customer satisfaction.
Accurately document all customer interactions and resolutions in our support tracking system.
Collaborate closely with technical teams to escalate and resolve complex problems.
Guide customers in understanding product features and optimal usage.
Stay updated on product developments and industry innovations.
Engage in continuous training to enhance technical knowledge and customer service skills.
About Mercier Consultancy
Mercier Consultancy is a leading consultancy firm providing innovative solutions in the electronics sector. We pride ourselves on our commitment to excellence and customer satisfaction, making us a trusted partner for our clients.
Portuguese-Speaking Technical Support Specialist at Mercier Consultancy | Athens, Greece
Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.
Unlock Your Potential
Generate Job-Optimized Resume
One Click And Our AI Optimizes Your Resume to Match The Job Description.
Is Your Resume Optimized For This Role?
Find Out If You're Highlighting The Right Skills And Fix What's Missing
Experience Level
Experience
Qualifications
RequirementsFluency in Portuguese and English, both written and verbal, is mandatory. Please ensure your nationality and native language are clearly indicated in your C.V. and/or Cover Letter.Prior experience in technical support or customer service, particularly in the electronics industry.Strong analytical and troubleshooting abilities.Exceptional communication and interpersonal skills.A customer-focused approach with a strong emphasis on resolving issues.Capacity to manage multiple tasks effectively in a fast-paced environment.Familiarity with customer support platforms and the ability to follow technical documentation.
About the job
Join Mercier Consultancy and seize an exciting opportunity as a Portuguese-Speaking Technical Support Specialist for a premier electronics company located in Athens, Greece! In this vital position, you will provide exceptional technical support to Portuguese-speaking customers, helping them troubleshoot and resolve issues with their electronic devices.
If you are passionate about technology and committed to delivering outstanding customer service, this role is perfect for you. Become an integral part of our dynamic team and contribute to fostering customer satisfaction and loyalty!
Responsibilities
Provide technical support in Portuguese via phone, email, and chat for customers utilizing various electronic products.
Diagnose and troubleshoot issues efficiently to enhance customer satisfaction.
Accurately document all customer interactions and resolutions in our support tracking system.
Collaborate closely with technical teams to escalate and resolve complex problems.
Guide customers in understanding product features and optimal usage.
Stay updated on product developments and industry innovations.
Engage in continuous training to enhance technical knowledge and customer service skills.
About Mercier Consultancy
Mercier Consultancy is a leading consultancy firm providing innovative solutions in the electronics sector. We pride ourselves on our commitment to excellence and customer satisfaction, making us a trusted partner for our clients.