About the job
As the largest and most advanced intelligence company globally, Recorded Future boasts a team of over 1,000 intelligence experts, serving more than 1,900 clients around the world. We are on a mission to empower organizations with actionable intelligence.
We are currently looking for a talented and experienced Lead Principal Systems Analyst to join our dynamic team. In this pivotal role, you will serve as both a strategic architect and a hands-on implementer of Gainsight within our Customer Success organization. Your primary objective will be to design customer-centric, scalable workflows, synchronize Gainsight with Salesforce, integrate project management tools such as JIRA, and leverage artificial intelligence technologies to drive superior outcomes—all while adhering to a structured release process.

