Qualifications
What We Value:User-Centric Approach: You are passionate about advocating for users and enhancing their experience through attention to detail.Effective Communicator: You excel in conveying information clearly and warmly, whether through chat or detailed reports.Proficient Problem Solver: You maintain composure in challenging situations, think critically, and act swiftly to assist users with their issues.Preferred Bonus: Experience with B2C SaaS support tools (like Intercom) and familiarity with Lovable and AI tools (such as Claude) are advantageous.
About the job
Join Our Team as a Product Experience Specialist!
At Lovable, we are on a mission to revolutionize software creation. As a Product Experience Specialist, you will play a crucial role in delivering exceptional support and shaping the future of our products. Your responsibilities will include troubleshooting user issues, gathering valuable insights, and transforming feedback into actionable improvements.
This position is available as a 3-month contract with the possibility of extension up to 12 months, and can be fulfilled on a full-time or part-time basis, either from our office in Lund or remotely within Sweden.
About lovable
Why Join Lovable?Lovable empowers individuals and teams globally to build software in any language. From solo entrepreneurs to Fortune 100 companies, millions leverage our platform to turn ideas into reality swiftly. We are at the cutting edge of a significant transformation in software development, providing you with a unique opportunity to impact the digital landscape. Our small, talented team based in Stockholm values ownership, rapid execution, and collaborative spirit. We are looking for individuals who are passionate, quick to deliver, and eager to make a meaningful difference.