About the job
Join our Media Group portfolio, a dynamic collection of consumer-first brands backed by industry leaders Comcast, NBCUniversal, and Sky. As part of our team, you’ll engage with platforms such as Peacock, NOW, Fandango, SkyShowtime, Showmax, and TV Everywhere, driving streaming across over 70 countries worldwide. Our mission is to innovate continuously, accelerate growth, and provide the best consumer experiences, all within a culture of respect and authenticity that inspires individuals to thrive.
About NBC Universal and Peacock:
At NBC Universal’s streaming team, you’ll find a vibrant and fast-paced environment filled with passionate individuals focused on technology, sports, news, and entertainment. Our efforts aim to connect people with what they love and foster shared experiences through culture-defining entertainment.
We are on a mission to redefine streaming through creativity and collaboration. Our large organization thrives on speed and agility, consistently prioritizing customer-centric and data-driven innovations while maintaining a culture of inclusivity and respect.
The Commerce Product team is responsible for overseeing subscription management features across our Media Group portfolio, including Peacock in the U.S. and NOW, SkyShowtime, and Showmax internationally. Together, we serve over 100 million users across 70 global markets, managing back-end billing systems along with front-end user journeys. Our team's collaborative efforts involve various stakeholders, including strategic growth, marketing, and customer care.
About the Role:
As a Product Manager for the Commerce “Upgrade and Churn” team, you will design and implement user experiences that enhance subscription revenue and minimize voluntary churn. This role involves creating seamless upgrade pathways for users across web, mobile, and TV platforms. You will collaborate with engineering, data, partnerships, design, and research teams, inspiring innovation and driving alignment throughout the execution process.