About the job
Join Our Team as a Product Operations Analyst
As a pivotal member of the Data & Analytics team at Firebird Music, you will play an essential role in translating the data requirements of our diverse partners within the music industry into actionable insights and solutions. You will oversee the daily progress in crafting new reports, dashboards, and other critical tools. A collaborative team player, you will drive the success of our collective efforts through effective communication and a solution-oriented mindset.
Your Responsibilities
Product Launch & Release Management: Leverage your experience in agile software development methodologies to coordinate product releases. Ensure alignment among stakeholders, adherence to timelines, and the smooth execution of pre- and post-launch processes. Collaborate with product management to develop comprehensive go-to-market operational plans and proactively monitor product releases to identify and resolve potential issues.
Cross-functional Collaboration & Communication: Act as the primary liaison between product management, engineering, and other departments to ensure efficient project execution and communication. Assist product teams with resource allocation, project scheduling, and the coordination of deliverables while gathering and prioritizing customer feedback in partnership with product management.
Tool Management & Documentation: Implement and manage tools and systems that enhance product operations, including project management software and data platforms. Ensure that documentation of product processes, requirements, workflows, and best practices is current and accessible for training and reference purposes.
Your Qualifications
Required:
Professional Experience: A minimum of 2 years in operations, project management, product management, or related fields is required. Experience in the music industry is a plus. Demonstrated ability to work effectively in cross-functional teams and manage intricate projects is essential.
Analytical Mindset: Strong analytical skills with the ability to interpret data and provide actionable insights for product enhancements. Proven experience in data analysis and performance reporting is preferred.
Process-Oriented: Proficient in establishing efficient workflows and optimizing product lifecycle processes. Excellent project management capabilities with meticulous attention to detail are crucial.

