About the job
Join our dynamic team at Retool Inc. as a Product Support Specialist! In this fully remote role, you will provide exceptional support to our users, helping them navigate our product effectively. Your expertise will ensure customer satisfaction and contribute to the overall success of our company.
This position requires a proactive approach to problem-solving and excellent communication skills. You will be the first point of contact for our users, assisting them with inquiries and troubleshooting any issues they may encounter. Your ability to empathize with customers and provide clear solutions will be key to your success in this role.

