About the job
Join our dynamic team as a Production Systems Engineer specializing in L2/L3 support and take charge of critical business production environments. We seek an individual with substantial hands-on experience in L2/L3 support, excellent technical troubleshooting capabilities, and a proactive approach to managing production settings in a fast-paced atmosphere. You will collaborate with cross-functional teams to ensure system stability, enhance automation processes, support software releases, and drive continuous improvement in our production ecosystem.
Key Responsibilities:
- Deliver L2/L3 support for mission-critical applications.
- Oversee incident management, problem resolution, and release processes, ensuring swift resolution and effective communication with stakeholders.
- Execute automation tasks, application upgrades, deployment activities, and maintain production environments.
- Diagnose and resolve intricate issues across Linux systems, application servers, and databases.
- Participate in on-call rotations and manage production escalations effectively.
- Assume responsibility for assigned tasks to guarantee high-quality production outcomes.

