About the job
Join Focus Ireland as a Receptionist in Dublin
Location: Dublin
Contract: Full Time, Permanent
Your role will be pivotal in delivering a professional front-line service to our diverse community of customers, visitors, staff, and trades personnel, while efficiently managing a busy switchboard.
Key Responsibilities:
- Align your work with the mission and objectives of Focus Ireland.
- Collaborate closely with various Focus Ireland services to enhance operational efficiency.
- Answer incoming calls promptly and professionally.
- Record and relay accurate messages to the relevant personnel.
- Direct individuals to external agencies as necessary.
- Oversee the receipt and distribution of goods deliveries to the appropriate teams.
- Greet and welcome visitors warmly.
- Arrange taxi and courier services for staff, maintaining a detailed record of transactions.
- Manage the stationary stock for general use across the organization.
- Coordinate outgoing post and maintain an organized record.
- Ensure the Reception area is kept clean, tidy, and inviting at all times.
- Organize recycling and shredding services as required.
- Participate in team, section, divisional, and agency meetings as needed.
- Take on additional responsibilities and tasks as assigned by your Manager or Divisional Head.
Qualifications:
- Proven experience in a similar role.
- Strong organizational skills with a proficient understanding of Microsoft Office and Outlook.
- Ability to take initiative and seek guidance when necessary.
- Proactive in identifying problems and proposing solutions.
- Exceptional interpersonal and communication abilities.
- Capable of managing multiple tasks and prioritizing effectively.
- Aptitude for communicating across all levels of the organization.
- Demonstrated ability to maintain consistent relationships with high levels of customer care.
- Familiarity with working in an NGO or the homeless sector is desirable.
Focus Ireland is an equal opportunities employer.