About the job
At Leavitt Central Coast Insurance Services, part of the prestigious Leavitt Group, we are seeking a dedicated and professional Receptionist to join our thriving agency in Salinas, CA. As the first point of contact for our clients, visitors, and the public, you will play a pivotal role in ensuring a welcoming and efficient atmosphere. Your responsibilities will include managing incoming calls, greeting visitors, handling correspondence, and providing essential administrative support to facilitate smooth daily operations.
Key Responsibilities:
- Welcome clients and visitors with a professional demeanor and direct them to the appropriate staff.
- Manage and route incoming phone calls based on the nature of the inquiries.
- Filter unsolicited sales and marketing calls effectively.
- Receive, sort, and distribute incoming mail to the relevant personnel.
- Prepare and dispatch outgoing priority mail for the agency.
- Handle incoming facsimiles and ensure successful transmission of outgoing facsimiles.
- Maintain a clean, organized, and professional reception area at all times.
- Monitor and replenish office supplies as necessary.
- Assist with scheduling meetings, appointments, and travel arrangements for managers or supervisors as required.
- Organize and maintain customer files, both electronically and in paper format.
- Draft memos, correspondence, reports, and other routine documents.
- Support personal and commercial lines departments with data entry and updates to customer accounts.
- Perform additional clerical and administrative duties as needed to support agency operations.