About the job
Founded in 2007, Airbnb has transformed the way people travel by connecting hosts with guests in over 190 countries. With more than 5 million hosts, we facilitate unique stays and experiences that enhance community connections for guests around the globe.
Join Our Dynamic Community:
As part of the Chief Business Officer organization, you will play a vital role in shaping Airbnb’s growth strategy. We focus on expanding our business offerings beyond traditional accommodations, ensuring that we maintain a high-quality supply of stays and innovative services to enhance guest experiences.
Your Impact:
In the role of Programs & Business Operations Lead, you will drive the growth of Airbnb's Services division. You will conduct in-depth analysis of supply and demand across various markets and customer segments, providing critical insights that impact business, financial, and customer metrics. Your analytical prowess and attention to detail will be essential as you prioritize and synthesize data into actionable strategies.
A Day in Your Life:
- Conduct comprehensive analyses to deliver actionable insights for strategic decision-making across diverse geographical markets.
- Operational Excellence: Utilize your analytical capabilities to create data-driven operational plans that optimize the performance of our Services business.
- Develop new metrics and identify key performance indicators that will enhance our understanding of business trends.

