About the job
Join us at the forefront of technology as we revolutionize the data storage industry! At Pure Storage, we thrive on innovative thinking, and as part of our dynamic team, you will have the opportunity to grow and make a significant impact.
If you are eager to embrace endless possibilities and leave your mark in a transformative field, we invite you to be part of our journey.
THE ROLE
The Professional Services Global Customer Delivery Operations department is expanding, and we are looking for a dedicated Project Coordinator to join our team.
As a key member of the Project Coordination team, you will engage directly with our customers, collaborating with professional departments such as support, sales, contracted delivery partners, and resellers. Your role will be crucial in bridging the gap from sales to delivery, including identifying project scope, ensuring site readiness, conducting technical reviews, and managing availability requests. You will be accountable for the complete coordination process and for providing an exceptional customer experience. Trust is paramount, and you'll use your technical capabilities, communication skills, and commitment to see projects through to successful completion.
The ideal candidate will work closely with PS Managers, Regional Sales Directors, District Managers, and Account Executives to develop service opportunities and effective business solutions. You will engage in ongoing operational and financial analysis, measurement, and continuous program improvements.
WHAT YOU'LL DO
Coordinate orders and projects for the APJ region, with responsibilities including:
- Tracking the entire lifecycle of Professional Services bookings
- Collaborating with Support, Operations, Logistics, Sales, and Finance to execute professional services tasks
- Coordinating service engagements and installations
- Managing the calendars and scheduling for a team of implementation engineers
- Maintaining our support applications: SalesForce CRM, KeyedIn
- Handling additional projects as assigned
- Note: This position is primarily in-office, and you will be expected to work from our Bangalore office in accordance with Pure’s policies unless on PTO or approved leave.

