About the job
About Us:
At Steer Health, we are pioneering advancements in healthcare by enhancing patient engagement, acquisition, and retention through innovative automation and data-driven marketing strategies. We collaborate with hospitals, clinics, and healthcare systems to achieve measurable results and optimize digital interactions throughout the patient journey.
We are in search of a dynamic and detail-oriented Project Coordinator to support our team in delivering outstanding results for clients nationwide. From the very beginning, you'll play a vital role in our operations — documenting meeting notes, tracking action items, and ensuring that no detail is overlooked.
This position is ideal for individuals who are inherently organized, articulate communicators, and maintain composure under pressure. While extensive experience is not required, we seek dependable, professional candidates who are eager to learn and grow.
Key Responsibilities
Client Engagement & Communication
- Participate in client calls alongside senior team members.
- Take comprehensive and organized notes during meetings and distribute timely summaries.
- Maintain a professional demeanor when interacting with demanding clients.
- Act as a primary contact for routine client updates and inquiries.
Project Oversight & Tracking
- Create and manage project trackers, timelines, and task lists for various client accounts.
- Ensure accountability by assigning action items, establishing deadlines, and following up until completion.
- Proactively identify potential issues and address them before they escalate.
- Keep shared documentation updated and user-friendly.
Internal Team Coordination
- Facilitate internal meetings: prepare agendas, take notes, and circulate action items.
- Collaborate with team members across different departments (SEO, paid media, content, leadership) to drive projects forward.
- Assist senior staff with administrative and operational duties as necessary.
Preferred Qualifications
- Experience through internships or part-time roles in a client-facing or agency environment.
- Familiarity with digital marketing principles (SEO, PPC, email marketing, social media).
- Experience in supporting meetings or taking structured notes in a professional context.
Career Development
This role is designed for growth. High achievers will have opportunities to take on client relationships independently, transition into account management, or specialize in a digital marketing field. We are committed to developing individuals who consistently show up and take initiative.