About the job
About Dialpad
Dialpad is a pioneering AI-driven customer communications platform that is revolutionizing the way businesses engage with their customers. Over 50,000 organizations worldwide, including industry leaders like Netflix, RE/MAX, Uber, Randstad, and Tractor Supply, trust Dialpad to enhance their customer connections through real-time, AI-driven insights. Discover more at dialpad.com.
Working at Dialpad
At Dialpad, you will join a collaborative team dedicated to our mission of ensuring the success of our customers and their employees. We recognize that every conversation counts, and we are enhancing each interaction with a platform that provides real-time insights and automation.
We are committed to continuous improvement, where every team member utilizes cutting-edge AI to refine and enhance both our platform and personal skills. We seek individuals who not only meet our high standards but exceed them. Our ambitious goals demand a team that operates at the utmost level, and we are looking for individuals who embody the traits essential to our success: Scrappy, Curious, Optimistic, Persistent, and Empathetic.
Your Role
As a Project Manager within our Partner Professional Services team, you will play a vital role in the successful implementation of Dialpad solutions for clients referred by our esteemed partners. Your focus will be solely on partner-sourced projects, where you will strive to deliver outstanding customer experiences and navigate any challenges that arise throughout the project lifecycle.
We seek a customer-focused individual who thrives on organization and genuinely enjoys assisting new clients in getting started. You will have a significant voice within the team and take ownership of the complete deployment process for your clients, playing a crucial role in positioning them for long-term success. From the initial contact to the final stages, you will guide clients through our established Dialpad deployment methodology, overseeing all aspects and collaborating with technical experts as necessary.

