About the job
About the Role
As the Quality Assurance Manager at DoorDash USA, you will play a critical role in ensuring our drone delivery operations meet the highest standards of quality and safety. You will oversee all aspects of Quality Assurance, ensuring full compliance with FAA Part 135 regulations and our company’s safety protocols. In this leadership position, you will guide a dedicated team of auditors and maintenance personnel, develop and implement standard operating procedures, and work collaboratively across departments to enhance and scale our drone delivery capabilities.
Your Excitement for This Opportunity
- Regulatory Compliance & Certification:
- Design, implement, and monitor Quality Assurance functions that comply with FAA Part 135 regulations.
- Demonstrate extensive knowledge of Part 135 documentation and experience in creating and updating General Maintenance Manuals (GMM), Continuing Analysis and Surveillance Systems (CASS), and Training Manuals.
- Guarantee that company operations, aircraft maintenance, and modifications adhere to Part 135 regulations and aviation safety standards.
- Quality Assurance Management:
- Support the Head of Drone Maintenance in ensuring precise aircraft maintenance documentation and the ongoing airworthiness of our fleet.
- Lead the CASS board and manage internal audits, inspections of aircraft and maintenance facilities, maintenance processes, and operational procedures to identify compliance issues or potential risks.
- Maintain aircraft operational readiness while ensuring compliance with Part 135 requirements.
- Analyze data and trends, developing corrective actions to enhance overall quality, safety, and operational efficiency.
- Cross-Functional Collaboration & Scaling:
- Partner with engineering teams to ensure all regulatory compliance measures are met.
- Collaborate closely with the Head of Drone Maintenance to align maintenance goals with flight operations.
- Be at the forefront of the autonomous aviation industry and help shape the future of last-mile drone delivery.
- Engage with industry leaders in delivery, logistics, and autonomous aviation.
- Create scalable workflows that guarantee compliance and safety while enhancing operational efficiency.

