About the job
Join our dynamic Car Maintenance team as a Reception Officer at our Aspropyrgos garage. In this role, you will be the friendly face our customers see, ensuring they feel welcomed and valued.
Key Responsibilities
- Accurately document vehicle intake details to streamline the repair process.
- Keep customers updated on the status of their vehicle repairs, providing estimated completion times.
- Address customer inquiries and requests promptly through email and phone.
- Assist with administrative duties, including scheduling appointments, maintaining records, and updating customer information in our system.
- Work collaboratively with technical advisors to resolve customer concerns efficiently.
- Handle customer complaints and issues with empathy, striving for satisfactory outcomes.
- Maintain a clean, organized, and welcoming reception area.
- Adhere to company policies and procedures, ensuring confidentiality of customer information.

