About the job
Join SwiftX Inc. as an Eastern or Central Regional Director and play a crucial role in steering operational excellence and fostering growth across your assigned region. In this influential leadership position, you will oversee the comprehensive operations within your region, ensuring that our services are executed with the utmost efficiency and effectiveness while achieving premier levels of customer satisfaction.
Your collaboration with cross-functional teams will be essential in refining operational processes, optimizing resource allocation, and implementing strategic initiatives aligned with the company's objectives.
Ideal locations for the Central Region Director include:
- Chicago, IL
- Dallas, TX
Ideal locations for the Eastern Region Director include:
- New York, NY
- New Jersey, NJ
Key Responsibilities:
• Oversee and manage regional operations for delivery service providers (DSPs) and sorting centers, ensuring compliance with company standards and performance metrics.
• Enforce OSHA safety protocols through routine drills and compliance audits.
• Maintain precise documentation of warehouse activities and generate regular performance and compliance reports.
• Develop, implement, and oversee quality assurance procedures.
• Analyze performance data to drive continuous improvements across operational areas.
• Coordinate cross-border logistics between China and international markets to ensure timely deliveries.
• Lead budgeting, cost management, and key performance indicator tracking for warehouse and delivery teams.
• Conduct daily control meetings and evaluate team performance.
• Recruit, onboard, and cultivate relationships with qualified DSPs.
• Design and implement training programs to elevate service quality and operational effectiveness.
• Manage regional fleet operations, including task assignments, cost efficiency, and vehicle utilization.
• Supervise both in-house and outsourced vehicle resources, ensuring optimal deployment.
• Continuously improve collection models, logistics processes, and resource planning.
• Collaborate with internal departments and external partners to align operations.
• Tackle daily operational challenges and respond effectively to emergencies.

