Join our dynamic team as a Relativity Administrator!
Employment Type: Full-Time, Experienced
Department: Technology Support
CGS Federal is actively seeking a skilled Relativity Administrator to support the legal department within a prominent Federal agency. Our team is committed to using innovative technology to tackle complex governmental challenges.
We pride ourselves on cultivating a collaborative environment where motivated and talented individuals come together to advance government innovation. Employees are encouraged to grow professionally through diverse learning opportunities and a supportive atmosphere.
Key Skills and Attributes:
- You will be part of a high-performing team dedicated to managing a government instance of Relativity.
- A strong background in eDiscovery and familiarity with its methodologies is essential, along with excellent client service skills and experience in collaborating with both technical and legal teams.
- Successful candidates will be proactive problem solvers who communicate effectively with diverse audiences, including executives and clients.
- You must be capable of developing effective client service strategies to meet project goals with minimal supervision.
- Responsibilities include supporting the government’s use of Relativity, ensuring exceptional customer service, and addressing both internal and external stakeholder needs.
- You will prepare, process, and deliver collections, manage review cases, and conduct productions utilizing Relativity and other eDiscovery tools.
- Assist in scheduling customer deliverables through our internal workflow system and respond promptly to customer requests and support tickets.
- Leverage your expertise in Relativity to provide support and training on case functionality, document review, and database administration tasks.
- Maintain clear and informed communication throughout all interactions.