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Experience Level
Entry Level
Qualifications
Key Responsibilities:
Handle inbound and outbound calls with consumers looking to compare insurance rates. Ask qualifying questions to match them with the best insurance agents for their needs.
Conduct follow-up calls to assess consumer experiences and ensure their needs were met. Assist consumers in connecting with the right agent and document their experiences.
Maintain regular communication with team leadership and engage with your colleagues daily via chat.
Are You the Right Fit?
Exceptional verbal communication skills; you’re energetic, articulate, and can lead conversations effectively. Your enthusiasm shines through your voice!
Skilled at diffusing escalated situations while remaining courteous and patient.
Proficient computer skills.
Open to receiving coaching and feedback.
Strong written communication skills, with a good command of spelling, grammar, and punctuation.
Adept at multitasking.
Punctual and reliable.
Motivated by the opportunity to set and achieve goals while contributing ideas in a supportive team environment.
About the job
Join the exceptional Contact Center Team at allwebleads, where we facilitate real-time connections between consumers seeking insurance products and licensed insurance agents ready to assist them. As a vital part of our team, you will serve as a concierge, ensuring interested consumers are promptly connected with agents—all from the comfort of your home. No insurance license is required, as you will not be involved in sales!
In this part-time role, you will be part of a collaborative virtual team, working alongside other members to provide a positive experience for consumers. Expect back-to-back calls with an average duration of three minutes each. You will utilize our internally developed platform to manage calls and follow scripted guidelines. We offer advancement opportunities across all departments at AWL based on performance and attendance. This is an exciting chance for enthusiastic individuals who can commit to a fixed schedule while earning extra income from home!
To begin, you will undergo two weeks of virtual training. A personal computer with a webcam is required for the initial training days. Additionally, you must have high-speed internet, an ethernet cord, a compatible headset, and a mouse. AWL will provide a laptop for your work needs.
About All Web Leads, Inc.
allwebleads is dedicated to connecting consumers with licensed insurance professionals, ensuring they find the right insurance products to meet their needs. Our Contact Center Team plays a crucial role in facilitating these connections, working together to provide exceptional service and support.
Remote Contact Center Representative at allwebleads | Houston, TX
Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.
Unlock Your Potential
Generate Job-Optimized Resume
One Click And Our AI Optimizes Your Resume to Match The Job Description.
Is Your Resume Optimized For This Role?
Find Out If You're Highlighting The Right Skills And Fix What's Missing
Experience Level
Entry Level
Qualifications
Key Responsibilities:
Handle inbound and outbound calls with consumers looking to compare insurance rates. Ask qualifying questions to match them with the best insurance agents for their needs.
Conduct follow-up calls to assess consumer experiences and ensure their needs were met. Assist consumers in connecting with the right agent and document their experiences.
Maintain regular communication with team leadership and engage with your colleagues daily via chat.
Are You the Right Fit?
Exceptional verbal communication skills; you’re energetic, articulate, and can lead conversations effectively. Your enthusiasm shines through your voice!
Skilled at diffusing escalated situations while remaining courteous and patient.
Proficient computer skills.
Open to receiving coaching and feedback.
Strong written communication skills, with a good command of spelling, grammar, and punctuation.
Adept at multitasking.
Punctual and reliable.
Motivated by the opportunity to set and achieve goals while contributing ideas in a supportive team environment.
About the job
Join the exceptional Contact Center Team at allwebleads, where we facilitate real-time connections between consumers seeking insurance products and licensed insurance agents ready to assist them. As a vital part of our team, you will serve as a concierge, ensuring interested consumers are promptly connected with agents—all from the comfort of your home. No insurance license is required, as you will not be involved in sales!
In this part-time role, you will be part of a collaborative virtual team, working alongside other members to provide a positive experience for consumers. Expect back-to-back calls with an average duration of three minutes each. You will utilize our internally developed platform to manage calls and follow scripted guidelines. We offer advancement opportunities across all departments at AWL based on performance and attendance. This is an exciting chance for enthusiastic individuals who can commit to a fixed schedule while earning extra income from home!
To begin, you will undergo two weeks of virtual training. A personal computer with a webcam is required for the initial training days. Additionally, you must have high-speed internet, an ethernet cord, a compatible headset, and a mouse. AWL will provide a laptop for your work needs.
About All Web Leads, Inc.
allwebleads is dedicated to connecting consumers with licensed insurance professionals, ensuring they find the right insurance products to meet their needs. Our Contact Center Team plays a crucial role in facilitating these connections, working together to provide exceptional service and support.
