Proven experience in account management, preferably in the SLED sector.Strong negotiation and relationship-building skills.Ability to analyze customer needs and devise effective solutions.Excellent communication and presentation skills.Familiarity with ServiceNow products and services is a plus.Bachelor's degree in Business or a related field preferred.
About the job
Join ServiceNow as a Renewal Account Manager focusing on SLED (State and Local Government and Education). In this pivotal role, you will be responsible for managing the renewal process for existing accounts, ensuring customer satisfaction, and driving revenue growth. Your exceptional communication skills and strategic mindset will help you build strong relationships with clients, understand their needs, and deliver tailored solutions that align with their objectives.
As part of our dynamic team, you will collaborate closely with sales, marketing, and customer support to optimize the renewal experience and enhance customer loyalty. This position offers a unique opportunity to contribute to the success of our clients while advancing your career in a fast-paced, innovative environment.
About ServiceNow
ServiceNow is a leading digital workflow company that empowers organizations to make work, work better for people. We provide a platform that transforms the way people work, driving efficiency and productivity across various industries.
This job posting is no longer active and is not accepting applications.
Proven experience in account management, preferably in the SLED sector.Strong negotiation and relationship-building skills.Ability to analyze customer needs and devise effective solutions.Excellent communication and presentation skills.Familiarity with ServiceNow products and services is a plus.Bachelor's degree in Business or a related field preferred.
About the job
Join ServiceNow as a Renewal Account Manager focusing on SLED (State and Local Government and Education). In this pivotal role, you will be responsible for managing the renewal process for existing accounts, ensuring customer satisfaction, and driving revenue growth. Your exceptional communication skills and strategic mindset will help you build strong relationships with clients, understand their needs, and deliver tailored solutions that align with their objectives.
As part of our dynamic team, you will collaborate closely with sales, marketing, and customer support to optimize the renewal experience and enhance customer loyalty. This position offers a unique opportunity to contribute to the success of our clients while advancing your career in a fast-paced, innovative environment.
About ServiceNow
ServiceNow is a leading digital workflow company that empowers organizations to make work, work better for people. We provide a platform that transforms the way people work, driving efficiency and productivity across various industries.