Qualifications
Must be at least 18 years old to work in our betting shops.A strong passion for providing excellent customer service.Ability to establish strong relationships and communicate effectively.Self-motivated and proactive approach to work.Comfortable working independently or as part of a team.Capability to handle challenging situations with professionalism and empathy.
About the job
Are you passionate about sports and dedicated to delivering exceptional customer service? If so, we want you to join our team as a Retail Customer Service Manager at Entain. In our vibrant Ladbrokes & Coral betting shops, each day offers new challenges, and you’ll play a key role in fostering a positive environment while ensuring our customers receive the highest standards of service.
As a Retail Customer Service Manager, reporting directly to the Shop Manager, you will work closely with your team to engage with customers, build strong relationships, and encourage repeat visits.
Ready to embark on a rewarding career with us?
About Entain
At Entain, we are at the forefront of transforming sports betting, gaming, and interactive entertainment by prioritizing people. Our mission is to deliver engaging and exciting experiences to our customers. With innovation and cutting-edge technology, we strive to push boundaries further. Join us, and let’s win together!