Qualifications
Must be at least 18 years old to work in our betting shops.A genuine passion for delivering exceptional customer service.Strong relationship-building skills and effective communication.Self-motivated and proactive approach to work.Ability to work independently as well as part of a team.Capable of handling challenging situations with professionalism and poise.
About the job
Are you passionate about sports and dedicated to providing exceptional customer service? As a Retail Customer Service Manager at Entain, you will play a vital role in our team, ensuring that our customers receive outstanding service and that our shops maintain the highest standards. Each day in our vibrant Ladbrokes & Coral betting shops offers new opportunities for engagement, teamwork, and growth. Join us to be part of a winning team that prioritizes doing what’s right for our customers.
In this position, you will report directly to the Shop Manager and work closely with the shop team to enhance customer experiences and foster lasting relationships that encourage repeat business.
Ready to kickstart your rewarding career?
Salary: £13.00 per hour
About Entain
At Entain, we are at the forefront of innovation in sports betting, gaming, and interactive entertainment. Our mission is to prioritize people by offering exciting and engaging experiences that are accessible to more individuals than ever. We are pushing boundaries through technology and innovation, but most importantly, we value our people. When you join Entain, you become part of a team where together, we can achieve great success.