About the job
Key Responsibilities:
Sales Generation:
- Achieve or surpass sales targets.
- Motivate and guide the sales team towards success.
- Develop associates’ sales skills to enhance customer engagement.
- Maintain deep knowledge of products to support effective selling.
- Lead by example on the sales floor to drive results.
- Collaborate on marketing strategies to boost sales.
- Plan events and incentives to grow the customer base.
- Ensure the team provides top-tier customer service.
- Maintain communication with clients through effective database management.
- Swiftly resolve customer issues and complaints.
- Support associates with customer service challenges.
- Empower team members to make customer-centric decisions.
- Oversee store presentation, maintenance, and organization.
- Ensure adherence to cash control procedures.
- Manage store expenses and strive for cost reduction.
- Coordinate product deliveries and inventory management.

