About the job
Join our dynamic team as a Retail Supervisor at hmgroup in Costa Mesa! In this pivotal role, you will be instrumental in fostering a welcoming atmosphere that embodies the essence of COS. Your contributions will significantly enhance store operations, facilitate the training and development of team members, and ensure a safe work environment. Collaborating closely with the Store Manager, you will drive profitability through exceptional customer service. Together, we are not just managing a store; we are curating an engaging and profitable retail experience.
Key Responsibilities:
- Delivering outstanding customer service through expert styling advice, product knowledge, and an exceptional store experience.
- Managing store operations including opening and closing procedures and supporting other management team members as needed.
- Processing daily sales transactions and managing banking operations.
- Inputting payroll accurately and timely.
- Taking accountability for store audit results and training team members on best operational practices.
- Receiving and processing incoming deliveries efficiently.
- Overseeing inventory replenishment to maintain optimal stock levels.
- Acting as a brand ambassador for COS, ensuring our customers receive the highest level of service.