About the job
Role Title – Retail Team Leader/Supervisor - Cheshunt
35 hours per week - £13.71 per hour
DCK Group is a premier fashion jewellery company renowned for collaborating with leading retailers and high street fashion brands. Our esteemed partners include River Island, M&S, Matalan, Tesco, Next, among others!
As a Retail Team Leader, you will play a pivotal role in our operations, delivering exceptional face-to-face engagement and merchandising expertise. You will also manage a dedicated team of retail associates. In return, we offer:
- Attractive salary
- Complimentary jewellery - valued at up to £55 per month!
- Flexible working hours - tailor your schedule to fit your lifestyle
- No weekend shifts
This is a full-time position with a 35-hour contract, Monday to Friday, at a pay rate of £13.71 per hour.
Location: You will cover the Cheshunt area.
This role involves travel across multiple sites in your designated zone, hence a valid driving license and access to your own vehicle are essential.
Being comfortable with technology is advantageous, as we utilize various applications to streamline your work experience.
Key Responsibilities:
- Act as a brand ambassador, providing exceptional customer service with a friendly and professional demeanor.
- Ensure outstanding product presentation and visual merchandising to maximize sales.
- Support and manage a team of retail associates, offering guidance and expertise as needed.
- Adhere to operational processes and policies, fostering a safe and efficient working environment.
- Utilize our advanced scheduling system accessible via mobile for appointment management.

