About the job
We are seeking a dynamic and experienced Retail Training Manager (Apparel) to join our team in Mumbai. This role is designed to provide exceptional training delivery across various product lines and skill sets. Collaborating closely with the Zonal business team, you will be responsible for ensuring high-quality training delivery while managing and enhancing key performance indicators (KPIs). Your mission will be to identify critical areas for improvement within the organization and facilitate necessary actions based on customer feedback to elevate the overall customer experience.

