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Key Responsibilities1. Claims Management (All Claim Types)Document, assess, and resolve customer and partner claims across various categories:Logistics (loss, damage, delays)Service quality and SLA breachesBilling, pricing, and invoice disputesProduct or order-related issues
About the job
Xometry (NASDAQ: XMTR) is at the forefront of revolutionizing manufacturing by connecting visionary thinkers with manufacturers capable of actualizing their concepts. Our innovative digital marketplace equips manufacturers with essential resources to expand their operations, while allowing Fortune 1000 buyers to effortlessly access global manufacturing capabilities.
Role Overview
We are in search of a meticulous Returns & Claims Associate who will oversee and resolve customer and partner claims throughout our organization. This position encompasses a diverse array of claim types, such as logistics challenges, service quality disagreements, billing issues, product-related claims, and contractual exceptions.
This role is pivotal in guaranteeing fair, prompt, and policy-adherent claim resolution, while upholding superior standards in communication, documentation, and ongoing process enhancement.
About Xometry Europe
Xometry is a leading digital marketplace that empowers manufacturers to thrive by connecting them with innovative thinkers and providing essential resources for business growth. We facilitate seamless access for buyers at Fortune 1000 companies to leverage global manufacturing capabilities.
Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.
Unlock Your Potential
Generate Job-Optimized Resume
One Click And Our AI Optimizes Your Resume to Match The Job Description.
Is Your Resume Optimized For This Role?
Find Out If You're Highlighting The Right Skills And Fix What's Missing
Experience Level
Experience
Qualifications
Key Responsibilities1. Claims Management (All Claim Types)Document, assess, and resolve customer and partner claims across various categories:Logistics (loss, damage, delays)Service quality and SLA breachesBilling, pricing, and invoice disputesProduct or order-related issues
About the job
Xometry (NASDAQ: XMTR) is at the forefront of revolutionizing manufacturing by connecting visionary thinkers with manufacturers capable of actualizing their concepts. Our innovative digital marketplace equips manufacturers with essential resources to expand their operations, while allowing Fortune 1000 buyers to effortlessly access global manufacturing capabilities.
Role Overview
We are in search of a meticulous Returns & Claims Associate who will oversee and resolve customer and partner claims throughout our organization. This position encompasses a diverse array of claim types, such as logistics challenges, service quality disagreements, billing issues, product-related claims, and contractual exceptions.
This role is pivotal in guaranteeing fair, prompt, and policy-adherent claim resolution, while upholding superior standards in communication, documentation, and ongoing process enhancement.
About Xometry Europe
Xometry is a leading digital marketplace that empowers manufacturers to thrive by connecting them with innovative thinkers and providing essential resources for business growth. We facilitate seamless access for buyers at Fortune 1000 companies to leverage global manufacturing capabilities.