About the job
As a Revenue Operations Specialist at lago-1, you'll play a crucial role in optimizing our processes and systems to empower our revenue-generating teams, including Sales, Marketing, and Customer Success. This position is focused on data analysis, CRM management, and reporting, all aimed at enhancing operational efficiency and driving revenue growth.
The ideal candidate is highly analytical, detail-oriented, and has a proven track record of supporting cross-functional teams in a dynamic eCommerce environment.
Key Responsibilities
- Optimize and maintain CRM, marketing automation, and sales enablement tools, such as Salesforce and HubSpot.
- Provide operational guidance and process improvements to sales, marketing, and customer success teams.
- Analyze and report on revenue metrics, pipeline performance, and KPIs.
- Identify process bottlenecks and implement effective solutions.
- Ensure data integrity across various systems and tools.
- Collaborate with stakeholders to create dashboards, reports, and actionable business insights for leadership.
- Assist in forecasting, revenue planning, and quota management.
- Contribute to project initiatives for new tools and automation.
- Document workflows, processes, and standard operating procedures for the Revenue Ops function.

