Qualifications
Qualifications:Strong problem-solving skills and the ability to work independently and as part of a team.Excellent communication skills to engage with both technical and non-technical stakeholders.Experience in robotics, engineering, or technical support is preferred.Ability to adapt quickly to changing environments and challenges.
About the job
About This Role:
Join Pickle Robot, a pioneering force in robotics, as a Robotic Operations Support Specialist on our dynamic night/shoulder shift team. In this critical role, you will provide frontline support for our advanced robotic unloading systems deployed in logistics warehouses nationwide, ensuring seamless operations during evening hours while fostering customer confidence.
This position is based in Charlestown, MA, with expected working hours from 2 PM to 10 PM or 4 PM to 12 AM.
Your role will bridge engineering, product management, and customer operations, collaborating with cross-functional teams—including Hardware & Software Engineering, Product Management, and Go-to-Market—to swiftly identify, address, and mitigate field issues while offering valuable insights to enhance our product development cycle.
Recognized by our clients as a trustworthy partner during critical operational hours, you will serve as the
About Pickle Robot
About Pickle Robot:Pickle Robot is at the forefront of robotic automation, committed to revolutionizing logistics and warehouse operations. Our innovative robotic systems are designed to enhance efficiency and streamline processes, making us a leader in the industry.