About the job
About Ledger
At Ledger, we are a passionate team of professionals dedicated to pushing the boundaries of digital ownership, striving to make technology accessible to everyone. We envision a future where users, creators, and businesses can manage their assets with both ownership and freedom. Our relentless curiosity fuels our innovation, empowering individuals globally. We embrace change and foster a collaborative culture where every employee is encouraged to challenge the status quo and develop effective solutions. Our mission is straightforward: to make self-custody a reality and provide individuals with control over their financial destinies. If you're eager to make a significant impact, we invite you to join us at Ledger.
As the world's leading platform for digital assets and Web3, Ledger secures over 20% of the globe's crypto assets through our advanced Ledger devices. With our headquarters located in Paris and additional offices in Vierzon, Grenoble, Montpellier, London, Portland, Geneva, Zurich, and Central Singapore, our team of approximately 600 professionals is dedicated to creating a diverse range of products and services that enable individuals and businesses to securely acquire, store, exchange, grow, and manage crypto assets. Our Ledger hardware wallets have sold over 7.5 million units across 200 countries.
The Team: We are seeking a Sales Administrator to become a vital part of our Wholesale Team, responsible for managing global partnerships that resell Ledger products to end consumers. This position, based in Paris, will focus on our distributors in the Asian market. You will oversee the complete sales fulfillment process and act as the central operational link for our resellers and internal stakeholders.
Your Mission
Manage the entire sales fulfillment process, including invoicing, payment, shipment, and delivery.
Create and manage orders within our back-office system.
Serve as the primary operational contact for our Asian distributors, ensuring high levels of client satisfaction.
Facilitate effective communication and coordination among various departments such as accounting, production, design, e-commerce, shipping, logistics, and legal.
Oversee the qualification and onboarding process for new resellers.
Collaborate on tools and process enhancements to establish automated workflows, experiment with AI solutions, and contribute to the integration of AI within the team.
Maintain organized, structured, and well-documented data to facilitate reporting and analysis.