Qualifications
Customer Orientation: You have a genuine interest in getting to know our customers and providing them with an experience and level of service that exceeds their expectations.Proactive: You take the initiative to deliver a memorable shopping experience for customers.Curiosity: You seek opportunities to improve processes and routines daily and take proactive measures when necessary.You listen to and show interest in the ideas and opinions of others.You are honest and authentic in your approach.You have an interest in fashion and trends.You are communicative, positive, and open-minded.You are willing to learn and adapt.You are collaborative, inclusive, and supportive of others.You possess excellent French language skills: reading, writing, and speaking.
About the job
As a Sales Advisor, you will be the friendly faces welcoming our customers and representing the heart of our brand.
You will have the opportunity to provide outstanding customer service at every turn. Whether initiating conversations, assisting at the checkout, in fitting rooms, or throughout the store, you will play a crucial role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, restocking inventory, and merchandising the latest clothing in-store.
Your role is vital in creating inviting experiences that showcase the best of our brand. With warmth and enthusiasm, you will guide our customers throughout their journey, offering genuine support and proactive service to uplift and inspire them. Together, with your team, you will create memorable moments.
While prior customer service experience and familiarity with fabrics are advantageous, they are not mandatory.
About H&M Group
Weekday – the youthful destination for the creative generation. Built from three unique brands, Weekday, Monki, and (coming soon) Cheap Monday, thriving on each other's strengths to offer the multibrand experience of the future.Inclusion and Diversity:At H&M Group, we are committed to creating and maintaining an inclusive, diverse, and equitable work environment throughout our organization. Our diverse teams share their knowledge, experiences, and ideas. Diversity positively impacts how we face challenges and what we perceive as possible. It also enhances our relationships with colleagues and customers worldwide. That’s why all dimensions of diversity are considered in our recruitment process.
