About the job
YOUR ROLE
As a Sales Advisor with H&M, you will be instrumental in crafting an exceptional shopping experience for our customers. You will greet visitors warmly, guide them through our store, and assist them in finding their desired items while highlighting our diverse product range. By aligning your actions with our core values, you will contribute to both your personal achievements and the overall success of our company.
Your responsibilities include:
- Utilizing your fashion expertise to assist customers in making knowledgeable choices.
- Working collaboratively with your team to provide outstanding service throughout the customer journey.
- Maintaining an organized, well-stocked, and welcoming sales floor and back of house.
- Assisting with the store's opening and closing procedures.
- Representing both yourself and the H&M brand positively in all customer interactions.
COLLABORATION
Our stores are the heartbeat of our company, where customers engage with our brand directly. As a member of our vibrant Store Team, you will play a crucial role alongside Sales Advisors, Department Managers, Store Managers, Visual Merchandisers, and more, all working together to create a motivating and inviting atmosphere. You will also engage with the larger Area Team, sharing insights and strategies to foster collective success. Together, we empower customers to embrace their individuality with the latest trends and timeless styles, making fashion accessible and sustainable for everyone.
YOUR PROFILE
We seek individuals who possess...
- Experience in customer service, particularly in fashion, retail, or similar sectors.
And individuals who are...
- Enthusiastic about fashion and dedicated to providing an outstanding in-store experience while promoting our products and enhancing sales.
- Thriving in collaborative and fast-paced environments.
- Effective communicators, creative thinkers, and eager to engage with store technology, with a strong desire to learn and grow.
- Adaptable and action-oriented.
ABOUT H&M GROUP
H&M Group is a global powerhouse, uniting strong fashion brands and innovative ventures. Our mission is to prove that exceptional design can coexist with affordable pricing and sustainable practices. We strive to democratize fashion for all, placing our customers at the center of every decision we make.
Our workforce comprises thousands of passionate and skilled individuals, united by our shared culture and values. Together, we aim to leverage our influence, scale, and knowledge to propel the fashion industry towards a more inclusive and sustainable future.
WHY WORK WITH US
At H&M Group, we pride ourselves on fostering a vibrant and inclusive workplace. We offer our employees competitive benefits and opportunities for growth...

