About the job
YOUR ROLE
As a Sales Advisor, you will play a vital role in creating a unique shopping experience for our customers. Your actions, aligned with our values, contribute significantly to both your success and that of H&M.
Your Responsibilities:
- Welcome our customers warmly, guide them through the store, and assist them with your trend and product knowledge to find what they need.
- Collaborate with your team to ensure that the sales floor and backstage areas are always stocked, organized, and inviting.
- Be yourself and positively represent the H&M Group.
Want to learn more about the Sales Advisor role? Tune in to our job cast episode to hear firsthand insights from our team: Sales Advisor
YOUR TEAM
Our stores are the heart of H&M, where customers experience our brand up close. Every team member, whether in sales, management, or visual merchandising, contributes to creating an inspiring atmosphere. Together with your team, you make fashion accessible to all, helping our customers feel confident and express their individuality through the latest trends and timeless styles.
WHO YOU ARE
We are looking for talents who...
- have a passion for fashion and a desire to create a unique shopping experience for our customers.
And talents who...
- ideally have experience in customer service, preferably in the fashion sector, retail, or similar.
- thrive in a dynamic, team-oriented environment.
- are communicative, creative, curious about working with store technologies, and eager to learn and develop continuously.
- are proactive and flexible, ready to work on Fridays and Saturdays.
WHO WE ARE
The H&M Group is a global company with strong fashion brands and innovative business segments. We believe that outstanding design, affordable prices, and sustainable solutions can go hand in hand. Our customers are at the center of all our decisions. Our company culture is shaped by thousands of passionate and talented team members. Together, we use our size and knowledge to lead the fashion industry toward a more inclusive and sustainable future.
WHY YOU'LL LOVE WORKING WITH US
We pride ourselves on being a vibrant and open company. Our team members benefit from attractive perks and diverse development opportunities worldwide.

