About the job
YOUR ROLE
As a Sales Advisor, you play a pivotal role in creating a unique customer experience. Your actions and our core values contribute to both your success and that of H&M.
Your Responsibilities:
- Welcome customers, guide them through the store, and leverage your trend and product knowledge to assist them in finding what they need.
- Collaborate with your team to ensure that the sales floor and backstage areas are always well-stocked, organized, and inviting.
- Be yourself and positively represent the H&M Group.
Want to learn more about the Sales Advisor role? Tune into our Jobcast episode to hear firsthand insights from our team: Sales Advisor.
YOUR TEAM
Our stores are the heart of H&M. Here, customers can experience our brand up close. Every team member, whether in sales, management, or visuals, contributes to creating an inspiring atmosphere. Together with your team, you make fashion accessible to everyone, helping our customers feel confident and express their individuality through the latest trends and timeless styles.
WHO YOU ARE
We are looking for talents who have...
- a passion for fashion and a desire to create a unique shopping experience for our customers.
And talents who...
- ideally have experience in customer service, preferably in fashion, retail, or similar fields.
- thrive in a dynamic, team-oriented environment.
- are communicative, creative, and curious about working with store technologies, ready to learn and develop continuously.
- are proactive and flexible, willing to work on Fridays and Saturdays.
WHO WE ARE
The H&M Group is a global company with strong fashion brands and innovative business areas. We believe that exceptional design, affordable pricing, and sustainable solutions can coexist. Our customers are at the center of all our decisions. Our company culture is shaped by thousands of passionate and talented team members. Together, we leverage our scale and knowledge to lead the fashion industry towards a more inclusive and sustainable future.
WHY YOU WILL LOVE WORKING WITH US
We take pride in being a vibrant and open company. Our team members benefit from attractive perks and diverse development opportunities worldwide.

