About the job
Fully Remote Opportunity for South Africa Residents
Salary: R30,000 per month based on experience.
Working Hours: Monday to Friday, 9 am – 5 pm AWST (03:00 am – 11:00 am South African time)
Your Role:
As a Sales and Conversion Specialist, your mission is to drive sustainable revenue growth by transforming inbound inquiries into confirmed bookings through a consultative and patient-centric sales approach. This pivotal role serves as a vital connection between marketing, clinical teams, and prospective patients, providing timely engagement, clear service guidance, and trusted advice.
You will be responsible for optimizing lead conversion performance, managing the sales pipeline effectively, and consistently meeting conversion targets, all while ensuring an exceptional end-to-end patient experience that aligns with our business growth objectives.
Key Responsibilities:
Lead Conversion:
- Promptly respond to inbound inquiries from website forms, booking requests, and various channels.
- Engage potential patients through phone, email, and messaging to understand their needs and guide them towards booking.
Consultative Selling:
- Clearly and professionally explain services, treatment options, and pricing.
- Address objections and provide reassurance to build trust and confidence.
Appointment Scheduling:
- Secure confirmed bookings and ensure accurate data entry into the scheduling system.
- Follow up on unconfirmed leads to maximize conversion rates.
Pipeline Management:
- Track and manage leads through CRM tools.
- Maintain detailed records of interactions and outcomes.
Performance Targets:
- Achieve monthly and quarterly conversion goals.
- Report on conversion metrics and identify areas for improvement.
Collaboration:
- Work closely with marketing and clinical teams to ensure smooth handover of booked patients.
- Provide feedback on lead quality and campaign effectiveness.

