About the job
Become a vital part of our stylish team at Chico's, where we are dedicated to creating a unique shopping experience that empowers women to showcase their individuality.
POSITION OBJECTIVE:
The Sales Associate plays a key role in assisting management by fostering a customer and product-oriented sales culture. Our core values and guiding principles are central to all store operations, ensuring an exceptional customer experience while driving profitability. We take pride in our work and believe that our team is the most amazing place to thrive, learn, and develop!
FUNCTIONAL RESPONSIBILITIES:
Drive for Results:
Customer Experience:
Operational Excellence:
Teamwork and Growth:
Other duties may be assigned as needed.
This role may be available across multiple brands.
POSITION OBJECTIVE:
The Sales Associate plays a key role in assisting management by fostering a customer and product-oriented sales culture. Our core values and guiding principles are central to all store operations, ensuring an exceptional customer experience while driving profitability. We take pride in our work and believe that our team is the most amazing place to thrive, learn, and develop!
FUNCTIONAL RESPONSIBILITIES:
Drive for Results:
- Achieve company sales targets by employing effective sales techniques and sharing product knowledge with customers; assist in recommending merchandise selections or sourcing products based on customer preferences.
- Stay informed about current sales promotions and maintain pricing and visual standards.
- Uphold standards in merchandise handling, presentation, loss prevention, and other responsibilities as assigned by management.
- Engage in visual merchandising tasks including monthly store setups and maintaining designated zones.
Customer Experience:
- Exemplify and promote our Most Amazing Personal Service (MAPS) principles, ensuring a seamless omni-channel experience.
- Promptly address and resolve customer inquiries and concerns.
- Ensure efficient and quick register operations, remaining knowledgeable about payment policies, coupon acceptance, returns and exchanges, and security practices.
- Encourage additional purchases at checkout, including gift card sales.
- Enroll customers in our rewards program.
- Develop and maintain strong customer relationships through personalized service.
- Stay updated on current product fit and style offerings both in-store and online.
- Maintain regular communication with clients using the customer book.
Operational Excellence:
- Assist in the replenishment activities that keep our store well-stocked and inviting.
- Support locate fulfillment tasks.
- Contribute to visual merchandising initiatives including floor sets, window displays, and signage as directed.
- Help maintain boutique cleanliness and organization.
Teamwork and Growth:
- Encourage a collaborative and inclusive approach to problem-solving.
- Seek opportunities for personal development and actively request feedback.
Other duties may be assigned as needed.
This role may be available across multiple brands.