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Experience Level
Entry Level
Qualifications
1-2 years of experience in customer service or a sales support roleAbility to multitask in a dynamic environmentStrong analytical, organizational, and problem-solving skillsExcellent interpersonal and email communication skillsProficient in Microsoft Office and ExcelEffective time management skillsCore CompetenciesRapid Adaptation - capable of managing expectations and swiftly adjusting to shifting priorities across various organizational levels.Multitasking - ability to handle multiple projects and priorities driven by different managers and functional areas.Learning Mindset - a strong desire to continually learn and adapt to new technologies and solutions.Proactive Initiative - ability to energetically initiate and follow through with plans.
About the job
B2B Industrial Packaging serves as a crucial link between manufacturers and their customers. Are you ready to take on the challenge of joining a rapidly growing company? We are seeking enthusiastic, talented, and experienced individuals eager to embrace a unique career opportunity. This role is ideal for organized professionals who excel in delivering exceptional customer service and support in a vibrant, fast-paced environment.
The perfect candidate will have a keen eye for identifying potential issues and proactively addressing them. You should possess strong communication skills and the ability to assist a diverse range of users through phone, email, and in-person interactions.
Key Responsibilities
Manage and track open orders
Monitor shipped orders
Deliver outstanding customer service
Prepare invoices for orders
Collect payments for invoices
Provide exceptional first point of contact service
Resolve client issues by understanding the organization's structure
Collaborate closely with the Client Executive team
About B2B Industrial Packaging
B2B Industrial Packaging, serving over 4,000 active clients, provides a variety of products including strapping and banding primarily in the Central Great Lakes, Northern California, Dallas, and Houston regions. Our experienced representatives are invaluable resources for clients facing packaging challenges and logistics. With our 6-Point Best Service, Best Solutions Pledge, we ensure a combination of customized products and expert services at competitive prices.
Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.
Unlock Your Potential
Generate Job-Optimized Resume
One Click And Our AI Optimizes Your Resume to Match The Job Description.
Is Your Resume Optimized For This Role?
Find Out If You're Highlighting The Right Skills And Fix What's Missing
Experience Level
Entry Level
Qualifications
1-2 years of experience in customer service or a sales support roleAbility to multitask in a dynamic environmentStrong analytical, organizational, and problem-solving skillsExcellent interpersonal and email communication skillsProficient in Microsoft Office and ExcelEffective time management skillsCore CompetenciesRapid Adaptation - capable of managing expectations and swiftly adjusting to shifting priorities across various organizational levels.Multitasking - ability to handle multiple projects and priorities driven by different managers and functional areas.Learning Mindset - a strong desire to continually learn and adapt to new technologies and solutions.Proactive Initiative - ability to energetically initiate and follow through with plans.
About the job
B2B Industrial Packaging serves as a crucial link between manufacturers and their customers. Are you ready to take on the challenge of joining a rapidly growing company? We are seeking enthusiastic, talented, and experienced individuals eager to embrace a unique career opportunity. This role is ideal for organized professionals who excel in delivering exceptional customer service and support in a vibrant, fast-paced environment.
The perfect candidate will have a keen eye for identifying potential issues and proactively addressing them. You should possess strong communication skills and the ability to assist a diverse range of users through phone, email, and in-person interactions.
Key Responsibilities
Manage and track open orders
Monitor shipped orders
Deliver outstanding customer service
Prepare invoices for orders
Collect payments for invoices
Provide exceptional first point of contact service
Resolve client issues by understanding the organization's structure
Collaborate closely with the Client Executive team
About B2B Industrial Packaging
B2B Industrial Packaging, serving over 4,000 active clients, provides a variety of products including strapping and banding primarily in the Central Great Lakes, Northern California, Dallas, and Houston regions. Our experienced representatives are invaluable resources for clients facing packaging challenges and logistics. With our 6-Point Best Service, Best Solutions Pledge, we ensure a combination of customized products and expert services at competitive prices.