Qualifications
2-4+ years of hands-on experience as a Salesforce Administrator or in a similar CRM administration role, with strong proficiency in Salesforce Sales/Service Clouds, Flow Builder, Data Loader, and Salesforce DevOps Center.Demonstrated experience configuring and maintaining Salesforce environments in a business context.Advanced proficiency in Agentforce Agent Builder, Data Cloud, and AI Prompt Engineering.Active Salesforce Certified Administrator certification is required; Advanced Admin or AI Associate certifications are highly preferred.Exceptional analytical problem-solving skills with the ability to translate stakeholder business requirements into technical 'User Stories'.Experience providing support to sales, marketing, or customer service teams through CRM systems.Experience working in remote teams and collaborating effectively with cross-functional teams.
About the job
Role: Salesforce Administrator
Location: Remote LATAM
Schedule: Full-time, Monday - Friday, 9 AM - 5 PM EST (Requires overlap with US EST business hours)
Salary: USD - Negotiable
Join us at lago-1, a leading Amazon brand agency recognized globally and one of the fastest-growing companies in the United States. We provide a comprehensive solution that empowers businesses to enhance their presence and maximize sales on the world's premier e-commerce platform.
The Salesforce Administrator will be the architect of our CRM ecosystem, responsible for configuring, optimizing, and securing the Salesforce platform to align with our business objectives. This role serves as a critical link between advanced technical capabilities—including Agentic AI—and the daily operations of our sales, marketing, and service teams.
Key Responsibilities
- Platform Configuration & Setup: Manage the Salesforce Setup menu, including user access, profiles, roles, and permission sets. Ensure organizational security using Organization-Wide Defaults (OWD) and sharing rules.
- Agentic AI & Automation: Develop and maintain
About lago-1
lago-1 is recognized as a premier Amazon brand agency, rapidly growing as one of the fastest in the United States. Our innovative solutions are designed to empower businesses to optimize their e-commerce presence and drive sales on the world's leading online marketplace.