About the job
Join Sur La Table, a leader in culinary retail with over 59 stores nationwide and the largest avocational cooking program in the United States. We pride ourselves on offering a curated selection of exclusive, high-quality kitchen and tableware products, accompanied by exceptional culinary knowledge and inspiration. Our mission is to foster happiness through cooking and the joy of sharing good food, whether by providing outstanding customer service, enhancing our digital presence, or delivering crucial support behind the scenes.
Position Overview
As a Seasonal Kitchen Assistant, you will be vital in inspiring our customers throughout their culinary journey. With a strong passion for cooking, hospitality, and teamwork, you will assist our chefs to guarantee seamless class operations and deliver a #bestincenter experience, a hallmark of our commitment to excellence in service. You will help realize culinary aspirations by supporting our chefs, engaging with guests, and maintaining a pristine, well-organized kitchen environment.
Key Responsibilities
Customer Experience & Brand Representation
· Embodies the Sur La Table brand and culture by creating unforgettable, educational experiences that encourage customer loyalty and repeat visits.
· Keeps up-to-date with product knowledge by actively participating in training sessions and seeking additional resources independently.
· Delivers an exceptional customer experience by fostering a Guest Obsessed culture in both the kitchen and retail sales floor.
Sales & Business Performance
· Collaborates with chefs to execute classes that generate repeat visits and positive customer feedback.