Qualifications
The Senior Account Director plays a crucial role in advancing FIRST's vision of becoming a globally respected brand experience agency. This leadership position is responsible for driving strategic growth, ensuring service excellence, and nurturing long-term partnerships with enterprise-level clients. As a senior advisor and trusted partner, the Senior Account Director collaborates with senior stakeholders to comprehend evolving business goals and transform them into impactful, insight-driven strategies that enhance brand engagement and yield measurable results.
This role demands strong commercial acumen, as the individual will oversee the financial health and sustainable growth of their portfolio, ensuring profitability through strategic foresight, value creation, and a deep understanding of client business dynamics. The ideal candidate is a client-focused, strategic leader who inspires confidence, cultivates collaboration, and embodies FIRST's commitment to service excellence, partnership integrity, and innovative brand experiences.
About the job
Crafting a Brand Begins with a Narrative
FIRST is a premier global brand experience agency specializing in Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. With three decades of industry expertise, we harness flexible delivery models: Embedded teams, Corporate Campus operations, and Full-Service Agency solutions. Annually, we manage over 37,000 events and projects across 110 countries, partnering with over 130 brands, predominantly Fortune 500 companies in sectors such as Financial Services, Technology, Healthcare, Media, and Professional Services. Our commitment to excellence has garnered accolades including the 2026 Chief Marketer Agency of the Year and the Ad Net Zero Award for sustainability.
Discover more at www.firstagency.com
About FIRST Global Management Services Inc.
FIRST is a distinguished global brand experience agency that excels in delivering comprehensive solutions in Content, Creative, Digital Technology, and Data & Insights. With a legacy of 30 years in the industry, we are recognized for our innovative approaches and dedication to sustainability in brand experiences.