Qualifications
Role Requirements:
Maintain accountability for a robust pipeline of client growth.
Develop innovative ideas and actionable strategies to achieve measurable business outcomes.
Foster a proactive, entrepreneurial mindset towards problem-solving.
Collaborate with various disciplines to provide clients with insights on industry trends, best practices, and benchmarks.
Lead and inspire a talented team, promoting a culture of inclusion and collaboration.
Qualities and Characteristics:
Up to 5 years of experience in a similar agency role, demonstrating strong strategic and commercial acumen.
Experience working with retail clients in an agency setting is highly valued.
Exceptional communication skills with strong presentation abilities.
Proven experience in budget management and financial reporting.
Proficient in problem-solving, negotiation, and risk management.
Demonstrated capacity to identify, develop, and convert new business opportunities.
A collaborative mindset that fosters teamwork across clients and agency partners.
About the job
At AKQA, our Client Service team expertly manages every aspect of our client relationships, ensuring that every collaboration yields optimal outcomes for our valued partners. As a Senior Account Manager, you will take ownership of and foster a pivotal client relationship, serving as a trusted advisor, brand advocate, and facilitator for our agency.
In this role, you will collaborate closely with Account Directors and multidisciplinary teams spanning strategy, creative, technology, and production to oversee complex, multi-faceted projects from inception to completion. You will adeptly balance relationship management with meticulous project oversight, handling scope, timing, and risk, while keeping teams aligned and supporting the professional growth of your colleagues to deliver exceptional results.
At AKQA, you will be an integral part of a diverse team driven by purpose, craftsmanship, and curiosity, all within an inclusive and forward-thinking environment. Our hybrid in-studio and work-from-home model promotes creativity, work-life balance, and flexibility.
About AKQA
AKQA is a leading innovation and digital services company, where we combine creativity and technology to drive exceptional client outcomes. Our diverse teams are united by a shared vision of crafting the future through collaboration and curiosity in a dynamic and inclusive environment.
